We've partnered with Japan Post which provides one of the world most reliable and cheapest logistics systems in the world.
Yep! As long as you're not in the very few restricted country list for Japan Post, we're more than happy to ship to your location. Here's a visual map of the cities we've shipped to:
You're free to return the item given it is in the original condition, and we'll give you a 100% refund on the item. Shipping the item back to us and the cost will be your responsibility. If you reject the item at the destination, we will refund the value minus shipping costs.
Its a requirement by Japan post for shipping overseas. We will never directly call you and any of your information, including your phone number will never be shared to a third party.
Let us know what you're after through firstname.lastname@example.org or our contact form.
We have a network of suppliers throughout Japan and chances are we can source what you are looking for.
Because we source directly from suppliers in Japan and provide you with the prices found in Japan. The only additional cost to you is shipping cost to your destination.
Yes, if you contact us as soon as possible, we will try to get the product you want and need! We ship everything as soon as we can (around two business days) after the confirmed order, so be sure to contact us promptly.
We do provide wholesale discounts to for large orders. Contact us through our form or e-mail us anytime: email@example.com
We have a specialty coffee shop in the heart of Kyoto, 5 min walk from Kyoto Station. We stock a limited selection of coffee products as well.
552 Higashiaburanokoji-cho, Kyoto, Japan
On the 15th of every month an automated payment will be made towards the subscription for the next batch of roaster.
Give us and our partner roaster till the end of the month to roast, pack, and prepare shipment for the coffee bean. We try our best to ship packages out two business days after the roasting date.
You will receive an tracking e-mail sometime during the last week of each month.
Expect your coffee to arrive at your doorstep the beginning of the following month. Sit tight, as international shipments vary widely on country from 3 business days to 2 weeks.
Coffee types depend on the specialty of the roaster. Beans will be roasted for filter as that is the most common way of extraction in the Japanese coffee scene.
We are sorry but we do not offer decaffeinated coffee.
Yes, you can change your plan anytime as you wish, just give us a shout through e-mail.
Please e-mail us with your new information and we'll change it right away.
Yes, if you want to pause for the upcoming roaster, let us know as soon as possible and 2 days before the cut off date (shown on the coffee subscription page). You can pause, cancel, or resume the plans just by sending us a e-mail at firstname.lastname@example.org and we'll take care of the rest!
We are really sorry but unfortunately we can't combine our coffee subscription package with our products. We ship the coffee out in bulk using a different shipping method that allows us to ship at a affordable cost for us.Thank you for your understanding!
Still can't find what you're looking for? Contact us.