Fellow Ode Brew Grinder Gen2 (Black: Delivery scheduled to resume in early November 2024)

This often happens when you are changing from a coarse to a fine grind and is normal behavior caused by a small amount of coffee grounds remaining between the blades.

Please try the steps below:

1. Turn on the grinder.
2. With the motor running, turn the knob to "1" (finer).
3. If you still hear a high-pitched noise, try going back to a coarse grind and then turning it back to "1" (fine) several times.

Also, when setting the grind to a finer setting, be sure to do so with the power turned on.

The Ode Gen2 is a product designed specifically for hand drip and French press coffee, and is therefore not compatible with the extra fine grind required for espresso.

It is technically possible to achieve a grind closer to espresso by replacing the blades with those made by a manufacturer other than Fellow (such as SSP Burr), but this will put a high load on the motor and cause it to break down. If you use the Ode Gen2 with a blade made by a third party manufacturer, it will not be covered by the warranty.

Please check the drive sound (without coffee beans) from the link. This is a normal drive sound.

Driving noise (no coffee beans) 

Also, if you hear a high-pitched sound or feel that the knob is a little hard to turn,

There may be a few coffee grounds left between the blades, so please try the following steps:

1. Turn on the grinder.
2. With the motor running, turn the knob to "1" (finer).
3. If you still hear a high-pitched noise, try going back to a coarse grind and then turning it back to "1" (fine) several times.

Your Ode is pre-calibrated right from the start, so there is no need to calibrate it.

For more information on calibration methods,HerePlease check here.

Breaking in the blades is not a required process, but if you wish, Fellow recommends using 2-4.5kg of coffee beans.

Also, if you grind to this amount in total, there will be a slight difference in the grind, so you may need to adjust the grind a little coarser from then on.

In that case, adjust the grind size to suit your brewing method.

The Ode Gen2 blade is a 64mm flat blade, and other companies also sell products of the same size.

For example, SSP's "SSP Red Speed Coated 64mm MP Flat Brew Burrs" can be attached to the Ode Gen2, but doing so will void the manufacturer's warranty.

In addition, we do not recommend installing espresso blades from other manufacturers' products, as this will place a heavy load on the motor and may cause unexpected accidents or malfunctions. This will also void the manufacturer's warranty.

Fellow's manufacturer's warranty guarantees that Fellow products will be free from defects in materials and workmanship for the applicable period. If you wish to make a warranty claim,HerePlease contact us via the form below. Please note that all of the following conditions must be met in order for a warranty claim to be accepted:

• You must be the original purchaser. (We cannot accept resale items.)
• The product was purchased from Kigu or an authorized store that wholesales from Kigu. (Parallel imports and direct imports are not supported.)
• Please have your receipt, packing slip or order confirmation email as proof of purchase.
• Follow the care instructions as intended.

Unfortunately, the following cases are not covered by the warranty:

• Damage caused by accident, misuse, abuse, improper care, or repairs made by unauthorized persons.
• Normal wear and tear, cosmetic damage or deterioration that does not affect functionality.
• If used with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to follow the safety precautions outlined in the product instructions.
• The defect is caused by using a product or attachment from another company. (For example, a blade from another company for the Ode, a handle from another company for the kettle, etc.)

For warranty claims or questions,Herefrom.

The original Ode Brew Grinder is the original, award-winning grinder.

The Ode Brew Grinder Gen 2 upgrades the original with new features to improve your everyday coffee brewing:

Upgraded BladeThe Gen2 Brew Burr, specially designed for Gen2 by Nick Terzouri, Head of Research and Development and Q Grader, can grind down to 250 microns and provide a wider range of grinds. Learn more about the differences in blades.Here 

Static electricity reduction function: It suppresses static electricity generated by freshly ground coffee. This reduces the amount of coffee powder remaining in the grinder from ~1g to 0.1g, resulting in significantly less waste than the original Ode Brew Grinder and easier maintenance.

Redesigned Hopper: The hopper has been improved to hold up to 100g of lightly roasted coffee beans. This is equivalent to about 10 to 12 cups of coffee. In addition, the angle of the hopper has been increased, making it easier for the beans to slide in and more comfortable to grind.

Redesigned catch: The catch has been improved to hold up to 100g of coffee beans (light roast). The inner edge has also been improved to make it easier to pour the grounds into a dripper.

Upgraded BladeThe Gen2 Brew Burr, specially designed for Gen2 by Nick Terzouri, Head of Research and Development and Q Grader, can grind down to 250 microns and provide a wider range of grinds. Learn more about the differences in blades.Here 

Static electricity reduction function: It suppresses static electricity generated by freshly ground coffee. This reduces the amount of coffee powder remaining in the grinder from ~1g to 0.1g, resulting in significantly less waste than the original Ode Brew Grinder and easier maintenance.

Redesigned Hopper: The hopper has been improved to hold up to 100g of lightly roasted coffee beans. This is equivalent to about 10 to 12 cups of coffee. In addition, the angle of the hopper has been increased, making it easier for the beans to slide in and more comfortable to grind.

Redesigned catch: The catch has been improved to hold up to 100g of coffee beans (light roast). The inner edge has also been improved to make it easier to pour the grounds into a dripper.

If you notice that your Ode Gen2 is not coming out as well as it did when you first started using it (or that the outlet is clogged with grounds), this is normal.

To use the static electricity reduction function of your Fellow grinder at its best,Regular cleaningis required.

More informationHerePlease check.